Google Business Profile Automation for Local Businesses
What is Front Desk?
Tan & Fam Inc. built Front Desk, an AI-powered Google Business Profile management service for local businesses — it drafts review replies in your business's actual voice, publishes weekly posts on a rotating content schedule, and monitors new reviews, all with a human approval step before anything goes live. Instead of a generic AI tool trained on nobody in particular, we start by analyzing your business's own past review replies, so what gets drafted sounds like you, not a chatbot. It runs on infrastructure we host ourselves, not a third-party SaaS platform. The goal is simple: stay active and responsive on Google Business Profile without spending hours on it every week.
I deliver this as Front Desk
From $199/month, no contract. Pricing, what it does and how to start are on the Front Desk page.
Is this for you?
- You know you should be posting and replying on Google Business Profile, but there's never enough time
- Your review replies are either copy-pasted or written weeks after the review came in
- You've looked at AI tools for this before and they all sound the same—generic and robotic
- You want to stay active on Google without logging in every day
What you get
This isn't a set-it-and-forget-it bot. You stay in control of what goes out, in less time than it would take to write it yourself.
- Voice-matched review replies—AI drafts replies based on your business's own past responses, not a generic template
- Weekly GBP posts—a rotating content schedule covering services, tips, offers, and community, drafted and queued automatically
- Review monitoring—new reviews are tracked as they come in, with drafted replies ready for you to review
- Human approval window—nothing publishes without your sign-off first
- Your data stays with me, not a resold third-party app, so the price won't jump at renewal
How it works
- 1
Learn Your Voice
I analyze your business's past review replies and existing GBP activity to learn how you actually communicate.
- 2
Set the Schedule
I set up the weekly posting rotation and review monitoring, matched to your services and how you talk about them.
- 3
Review & Approve
Each week, you get drafted replies and posts to review. Nothing goes live until you approve it.
Questions
Related services
Want your Google Business Profile handled?
Tell me about your business and I'll show you what voice-matched replies and posts would look like for you.
Book a free 30-min callNo pitch, no commitment.